1. Introduction

Welcome to Brightway Behaviour Support. By accessing or using our website and services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.

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2. Services

Brightway Behaviour Support provides behaviour support services, including but not limited to Positive Behaviour Support (PBS), assessments, and skill development.

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All services are subject to availability and may require an initial consultation before engagement.

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3. Use of Website

You agree to use this website only for lawful purposes. You must not:

• Use the site in a way that may damage or disrupt services
• Attempt to gain unauthorised access to systems or data
• Use content from this site without permission

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4. Bookings & Enquiries

Submitting a booking or enquiry form does not guarantee an appointment. Our team will contact you to confirm availability and next steps.

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We reserve the right to decline or reschedule bookings where necessary.

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5. Fees & Payments

Fees for services will be discussed and agreed upon prior to engagement.

Where applicable:

• Payments must be made in accordance with agreed terms
• Late or missed payments may affect ongoing services

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6. Cancellations & Rescheduling

We understand that plans can change.

• Please provide at least 24–48 hours notice for cancellations or rescheduling
• Late cancellations or missed appointments may incur a fee

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7. Not Medical Advice

Information provided on this website is for general informational purposes only and does not constitute medical, psychological, or clinical advice.

Services are tailored to individual needs following consultation.

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8. Privacy

We are committed to protecting your privacy. Any personal information submitted through this website will be handled in accordance with our Privacy Policy.

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9. Intellectual Property

All content on this website, including text, design, graphics, and logos, is the property of Brightway Behaviour Support and may not be reproduced without permission.

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10. Limitation of Liability

To the fullest extent permitted by law, Brightway Behaviour Support will not be liable for any indirect, incidental, or consequential damages arising from the use of this website or services.

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11. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of the website constitutes acceptance of any changes.

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12. Contact

If you have any questions about these Terms & Conditions, please contact us:

Email: info@brightwaybehaviour.com.au